Report customer outages Business Central Microsoft Learn. To report an outage. On the Environments tab of the Business Central administration center, choose the relevant environment to open the environment details. In the action ribbon, choose Support, and then choose Report Production Outage. In the Report Production Outage pane, choose the outage.
If you choose this action, the available outage types are Unable to log on (all users) and Cannot access API/Web Service. Once selected, the other required fields are Name, Email address, and Phone number..
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